Godly Goods™ - Policies for our Buyers
We’re grateful you’ve chosen to shop at Godly Goods! Every purchase supports a Christian-owned business and helps build a marketplace rooted in faith, honesty, and service.
The following policies explain what you can expect when buying from Sellers on our platform.
1. Buyer Terms & Responsibilities
- When you make a purchase on Godly Goods, you are buying directly from an individual Seller.
- Godly Goods provides the platform and secure payment system but is not the Seller of record, unless otherwise noted.
- You agree to use our site respectfully and in accordance with our Faith-Based Content & Conduct Policy.
- Please review Seller shop policies (if posted) before placing your order.
2. Payment & Checkout
- All payments are processed securely through our approved payment systems.
- Payment is charged at checkout; orders are not confirmed until payment clears.
- If a payment fails or appears fraudulent, the order may be canceled for your protection.
- Discount codes, loyalty points, and gift cards may be applied during checkout as available.
3. Shipping & Delivery
Each Seller is responsible for packaging and shipping their own products.- Estimated shipping times are provided by Sellers; delivery times may vary.
- Sellers are to provide tracking whenever possible.
- If your order is late or missing, please contact the Seller first. If the issue remains unresolved, reach out to contact@godlygoods.com for assistance.
4. Returns, Refunds & Cancellations
- Each Seller sets their own return, refund, and cancellation policy.
- To request a return or refund, contact the Seller directly through your order page.
- If a Seller fails to respond within a reasonable time, Godly Goods may step in to mediate.
- Items approved by the Seller for refund are processed once the item is received and inspected by the Seller.